Terms of service

Welcome to Zalando Outlet (“we”, “our”, “us”).
By accessing or using our website zalandooutlet.shop, you agree to be bound by the following Terms of Service. Please read them carefully before using our site or making a purchase.

1. General Terms

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service, including all additional terms, conditions, and policies referenced herein.
These Terms apply to all users of the site, including browsers, customers, and contributors of content.

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on our website. It is your responsibility to check this page periodically for changes.

2. Online Store Terms

  • You must be at least 18 years old to use this website or make purchases.

  • You agree not to use our products for any illegal or unauthorized purpose.

  • Violation of any of these Terms will result in an immediate termination of your access to our Services.

3. Products and Availability

We strive to display accurate information about our products, including descriptions, pricing, and availability.
However, errors may occur. We reserve the right to correct any inaccuracies, cancel orders, or update product information without prior notice.

As an outlet store, many items are offered at discounted or clearance prices. Availability is limited, and all offers are subject to stock.

4. Pricing and Payment

All prices on our website are listed in Euros (€) and include applicable VAT (where required).
We accept major payment methods including credit/debit cards, PayPal, and other secure payment gateways.

We reserve the right to modify product prices at any time without prior notice.

5. Shipping and Delivery

Our Shipping Policy (available on our website) applies to all orders.
Free shipping is available for orders over €50, and a €9.99 shipping fee applies to orders below that threshold.

Delivery times are estimates and not guarantees. We are not liable for delays caused by postal services, customs, or external factors beyond our control.

6. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information on how to return items and request refunds.
Certain items (such as final sale or hygiene-sensitive products) are not eligible for return.

7. Intellectual Property

All content on this site, including text, images, graphics, logos, and trademarks, is the property of Zalando Outlet and is protected by international copyright laws.
You may not reproduce, distribute, or exploit any part of this website without prior written permission from us.

8. Limitation of Liability

To the fullest extent permitted by law, Zalando Outlet shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.
This includes, but is not limited to, loss of data, revenue, or profits.

9. Third-Party Services

Certain services provided through our website (such as payments or shipping) may involve third-party providers.
We are not responsible for the practices, content, or reliability of any third-party websites linked from our store.

10. Governing Law

These Terms of Service and any disputes arising from them shall be governed by and construed in accordance with the laws of Germany and the European Union (EU) regulations.